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Contact

Talk to a person.

Real email addresses go to real people on the team. No tickets, no phone trees. If it's a verdict we got wrong on something you eat, that's the most important kind of email we get — write to us.

Reach us

Pick the line that fits.

Support

Help with the app

Account questions, billing, scans that didn't work the way you expected. We aim to reply within one business day.

support@sihhascan.com

Verdict report

Tell us a verdict was wrong

If we cleared a product that didn't fit your safe-list, or flagged something we shouldn't have, send us the barcode and the verdict reference. We re-run it and patch the rules engine.

verdicts@sihhascan.com

Press

Press & speaking

Founder interviews, briefings, press inquiries, podcast bookings.

press@sihhascan.com

Partnerships

Regulators, retailers, brands

Catalog feeds, certification body integrations, retailer pilots. We do not scrape any retailer; partnerships are how we ship cleaner data faster.

partnerships@sihhascan.com

Where we are

Where the company lives.

  • Oman — primary office

    Built and operated from Muscat by Resilience Strategies. Data resides in AWS me-central-1.

  • Data residency

    me-central-1 · cross-region replication off by default.

  • Hours

    Sun–Thu, 9:00–18:00 GST. Most replies within one business day.

Security

Reporting a vulnerability.

If you find a security issue, please email security@sihhascan.com rather than opening a public issue. We acknowledge within one business day and aim to confirm scope within five. We won't pursue legal action against good-faith research that follows responsible-disclosure norms.